Bullying and Harassment in Healthcare Name University Name Introduction: Bullying and harassment in healthcare workforce culture are not only common incidents in the present times, but also create significant conflicts in an organization among its members…
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Dealing with such issues is primarily necessary in order to develop a healthy work culture within the organization (Bullying and harassment at work: a good practice guide for RCN negotiators and health care managers, n.d., p.1). The present study addresses the role of healthcare organizations and their team members in response to issues arising from bullying and harassment, relevantly discussing on the ANMC competencies as well. Bullying and Harassment in Healthcare Organization: Bullying generally involves making wrong use of one’s power to frighten or hurt the feelings of others who are less powerful. Such behavior is usually malicious and insulting in nature, and nurses in organization are most commonly the victims of such behaviors. Harassment is essentially different from bullying in that it involves intentionally affecting the self-respect of men and women working in organizations. Bullying and harassment are either targeted to individuals or they may affect individuals in groups. Although effects of such acts might vary with individuals, but in general, they negatively affect the self-respect and esteem of individuals and make it difficult for them to effectively perform while they are present in the organization (Barber, 2012, pp.299-300). ...
equently, the quality of care in the organization also gets affected, along with poor job satisfaction of the employees, increased turnover, and professional disconnection (Vessey, DeMarco and DiFazio, 2011, pp.134-149). Thus it is essential that measures are considered to prevent and control such incidents to achieve enhanced performance and quality of care which holds the greatest priority in a healthcare organization. ANMC Competencies: It would be suitable to discuss the ANMC (Australian Nursing and Midwifery Council) competencies that focus on the role of healthcare organization in addressing challenges of bullying and harassment in the work culture. The standards set by this council clearly states the assessment needs of competencies of nurses and the expectations that the organizations have from them in meeting the demands of effective healthcare delivery. Thus based on national competency standards, nurses have to deliver as per the legal policies of healthcare delivery, be accountable for their activities and performance, recognize practices that are unprofessional, works ethically, integrates organizational polices and guidelines along with the standards of the organization, maintain the organization’s culture, values and dignity, make effective use of available resources, integrates nursing knowledge and skills towards effective healthcare to patients, participates in improvement of healthcare quality, participates in the development of organization and profession contributing positively towards the profession of others as well, conducts assessment on nursing delivery, plans to achieve organizational goals in an integrated manner focused on continuity of care, responds effectively to changes in nursing behaviors and standards, assists others for better ...
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