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health organization case study - Essay Example
Pages 4 (1004 words)
Running head: Banner Healthcare Case study Banner Healthcare Case study Insert Name Insert University Name 7 November 2013 Banner Healthcare Case study Introduction/Profile Banner Healthcare is one of the largest non-profit network offering medical services to people in seven states in America…
The growth of the network may be attributed to dedicated workforce, excellent facilities, and a purposeful mission statement that drives towards providing high quality healthcare services that enhance people’s lives positively. Indeed, the network prides of having one of the largest hospitals in the US, the Banner Good Samaritan Hospital in Phoenix, Arizona, which also serves as the network’s headquarters. Moreover, the Banner Good Samaritan Hospital boasts of being a leader in a number of health services and treatments programs, including diabetes, heart care and surgery, and gynecology. Nevertheless, the network enjoys diversity not only in its workforce, but also in the clients it serves, especially considering that, different states have different demographic compositions. Care Management Banner Health values and takes cognizance of the importance of quality of service and patient satisfaction, as the drivers for excellent performance. In this regard, the network has put in place mechanisms to ensure its workforce deliver services with minimal or zero patient errors, as well as enhancing safety of both employees and patients in its facilities. In addition to improvement of quality, Banner Health has prioritized on cost control through elaborate management practices, care coordination and performance enhancement. ...
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