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quality1a - Essay Example
Pages 4 (1004 words)
Quality 1a Name Institution Date Quality 1a Introduction The notion of quality has different meanings for health care organizations, consumers, medical practitioners, and regulatory agencies. In the modern healthcare sector, quality has changed from merely being about providing the best healthcare services for patients…
W. Edwards Deming is an authority of the quality management movement. He came up with the cycle of improvement known as the ‘Plan, Do, Study, Act (PDSA). Edwards created this cycle to assist organizations to plan protocols through which they can develop quality services in health care. Through PDSA, healthcare organizations will first identify areas that require improvements, and then form plans to better develop these areas. In the ‘do’ phase, the plans are then tested; after which they analyze and interpret performance statistics in the ‘study’ phase. If the changes being enacted lead to improvement, they will then be implemented in the ‘act’ stage. There are other additional foundational frameworks that are addressed in the implementation of QI in different sectors. ...