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Pages 16 (4016 words)
Introduction Change in today’s world is unavoidable and inevitable. Havelock (1973, p. 4) defined change as “any significant alteration in the status quo... an alteration which is intended to benefit the people involved”. Change in organizational context can be of any type; it can be structural change, HRM change, operational change or technological change.
According to Kwun and Cho (2001, p. 128) external sources are much influential than internal ones in change initiation. These external forces can be political, economic, social and technological. Talking about change specifically from the perspective of healthcare organizations, Harris (2005, p. 68-71) stated that government and other policy making authorities affect healthcare practices in a country; country’s GDP and government budget for health impacts cost of health; people’s perception and general culture of a country affects healthcare provision; and changes in ‘global technological and information innovation’ affect ‘clinical diagnosis and intervention, as well as management and communication strategies’ practiced by an healthcare organization. Hence like other organizations healthcare organizations are also influenced by external environment which in turn affects the way change and innovation is implemented in an organization. Defining change and innovation in healthcare, Lansisalmi et al (2006, p. 67) stated that it can be “new services, new ways of working and/or new technologies”. Continuing on same lines, Greenhalgh et al (2004, p. ...
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