The Critical Incident: A challenging communication cncounter - Essay Example

Only on StudentShare

Extract of sample
The Critical Incident: A challenging communication cncounter

I asked her to calm down and explain the situation. She was barely coherent, shouting at the interns and the nurses on duty. Apparently, the equipment was showing falling levels of oxygen saturation and no one was concerned enough to investigate the issue. Besides, some alarm was ringing inside the ward and the neonatologist was not summoned. The mother was really out of control and shouting at everyone. It took me more than half an hour to calm her down. In between I also got angry and tried to reason out the delay in nurses attending to the issue. She got more violent and began to throw a few things off the table. In the end we had to restrain her physically albeit for a few minutes. She broke down, sobbing. I kept a gentle arm on her shoulder and made her sit down. Meanwhile I ordered a cup of coffee at her request. It was handed over to her. Then I asked her if she had taken her breakfast. She replied in the negative. I ordered a quick but healthy breakfast from the hospital canteen. Once she consumed her breakfast, she was able to speak coherently. Even now, she was a bit loud and angry, but she was more logical and rational than before. I realized that there were shortcomings on the part of the nurses on duty also. Since the incident happened just before my shift was beginning, I was unable to understand the context fully. ...Show more

Summary

Reflective Paper The Critical Incident: A challenging communication encounter I was working as a nurse associated with the neo-natal ward in the hospital. The neo-natal ward had 4 pre-term babies at that point of time. There was a special case of one baby boy who was born at 26 weeks gestation and weighed about 1.5 pounds at birth…
Author : hklocko
Save Your Time for More Important Things
Let us write or edit the essay on your topic
"The Critical Incident: A challenging communication cncounter"
with a personal 20% discount.
Grab the best paper

Related Essays

Managing Challenging Behaviour in Mental Heath
It seeks to demonstrate the skills that I acquired in the transition and how these skills have influenced my development and learning. Consequently, I evaluate the particular fields for further research and study that the acquired skills have elicited to promote my professional development.
10 pages (2500 words) Essay
Mental Health Incident
In mental health care, reflection is also a valuable tool because it helps provide the practitioners with insight on their actions and the actions of their colleagues. This paper shall provide a reflection on an incident in the mental health unit where I undertook my placement.
9 pages (2250 words) Essay
Concept analysis on pain
The paper seeks to analyze the disturbance and in so doing evaluate its causes and the different forms it takes. The practice of nursing brings practitioners to interact with disturbed people. There are different types and forms of disturbance. However, a sick person who opts to seek medical health is driven into doing so by an intrapersonal feeling.
5 pages (1250 words) Essay
Critique Of The Last Health Assessment Paper
This paper addressed the provision of medical care by the healthcare provider. The way the provider performed health assessment was reviewed and checked whether the provider fulfilled the basic requirements of healthcare provision or not.
3 pages (750 words) Essay
Reflective Practice - Practitioner Incident
112), reflective practice can be called the practice of making sense of the events, situations, and actions which occur in the workplace. This reflection is very necessary in the busy day to day lives of practitioners in order to improve service quality (ibid.).
9 pages (2250 words) Essay
Communication
One of them is communication aspects that is instrumental in the entire process of activities is taking the information during the interaction, diagnosis, prescription and treatment of the patient for administrative purposes and an aggregate better results.
7 pages (1750 words) Research Proposal
Critical discussion of verbal and non-verbal communication
Nurses play a very important role in a patient treatment, as they are the ones who spend most of the time with patients acting as a link between the patients and doctors. It is therefore important to ensure that there is constant communication between nurses, doctors, patients and other hospital staff, which takes the form of verbal and non-verbal with each having its own advantages and disadvantages.
10 pages (2500 words) Essay
COMMUNICATION
As such, I like to listen more and talk less and study the responses with the one with whom I converse. In social situations, when a friend needs my specific advice, I will listen to him in detail, instead of giving on-the-spot solutions. The very process of talking and unburdening the pent up feelings may lighten the stress of the person with whom I am engaged in conversing.
3 pages (750 words) Essay
Phases of Transition for Nurses.
Medical experts posited that there is such state of “transition shock” when they assume the actual responsibilities, roles, and professional relationship with co-workers and with patient, when they moved out from the academe to practice their profession (Duchscher, 2001).
5 pages (1250 words) Essay
Assignment on Nursing home
Its location is near three key medical campuses that are the Bayview Medical Centre, Bon Secours De Medical Centre and the Sentara Norfolk General Hospital that make it conveniently located and accessible easily in the
3 pages (750 words) Essay
Find out how much would it cost
to get a custom paper written by a pro under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
YOUR PRIZE:
Apply my DISCOUNT