Most literature covering nursing practices in the emergency department seems to have a section on the medical errors and general dissatisfaction of staff nurses with their jobs. Nurse Managers are continually searching for avenues to make use of their nursing resources and the…
Positive outcomes of this system depend on the level of satisfaction felt by both the patient and his parents, as well as by the nurses. The earlier proposal dealt with the improvement of client satisfaction in the paediatric hospital’s emergency department. The study aimed at researching ways in which client satisfaction could be improved. It showed that in order for paediatric hospitals to offer optimal ED services, and also gain the guardians and children’s satisfaction, they needed to tie the rounds with clinical care, treatment procedures, nursing services, and waiting time. However, the proposal did not research on the satisfaction of Registered Nurses. This paper seeks to study satisfaction in the system from a nurse’s point of view and the effect on the patients.
A previous study was conducted on the assessment and comparison of a paediatric hospital ED’s overall department for both patients and their guardians (Nathan, 2002). It aimed at identifying healthcare aspects that influenced this group’s satisfaction. At the end of their ED care, questionnaires were administered, with survey instruments using a pain rating scale and an interval scale of six points. The questions involved their perception of interactive quality wit the attending doctors, adequacy of availed information, the child’s pain resolution, correlation between actual and estimated waiting times, as well as a comparison between fear, satisfaction and pain. The study validated earlier studies that had found a correlation between satisfaction of patients and interactive quality with ED personnel, adequacy of availed information, and, for the guardians, the time spent waiting for room placement, as well as that spent waiting to be attended by a physician. The study did not find a correlation to the total time sent in the ED (Nathan, 2002). The study found that pain resolution was associated significantly with patient satisfaction in the ED, which could be addressed ...
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The purpose of this paper is to ascertain whether hourly rounding by nursing professionals is an effective means for enhancing patient satisfaction scores in a health care environment. With patient satisfaction being an important factor to health care institutions, they employ innovate approaches.
Hourly rounding is anticipated to be a potential strategy to improve patient satisfaction scores; and patient safety is considered to be the most essential aspect of the medical health care system. The objective of this study is to assess the area and scope of continuity of care and how it is related to patient satisfaction.
The research question is whether hourly nurses rounding can help to address the problems of the patient, reduce the call lights from the patient, save nurses time, improve the patient safety levels, and in this manner overall help to improve the patient satisfaction levels. The complete effect and benefits of nurses hourly rounding on patient satisfaction is not completely known.
In health care in the present day, satisfaction is a vital issue. The emergency department, considered the gatekeeper of patient treatment, must achieve satisfaction of the customers via provision of quality services. Statistics show that ED clients are increasing at a steady rate.
Nurse Managers are continually searching for avenues to make use of their nursing resources and the knowledge of their nurses, especially as the shortage of nurses intensifies. All this is done with patient satisfaction and safety at the back of their minds.
This study will go over the level of patients’ satisfaction with regards to the service given by the ER staff nurses with regards to patient care, the level of satisfaction of clients with the level of communication incurred within the hospital facility with regards to clients concern and the level of client satisfaction with regards to their overall stay within the emergency room.
The inclusion of the 200 participants will be composed of clients who have experienced service in the emergency department during the month of April so that unbiased answers based on impression from people who have not experienced service will not be entertained.
Statistics show that ED clients are increasing at a steady rate. This indicates the significance of planning services of quality that are tailored on the patient’s needs. A tool that has been found to be useful in
tients’ satisfaction with regards to the service given by the ER staff nurses with regards to patient care, the level of satisfaction of clients with the level of communication incurred within the hospital facility with regards to clients concern and the level of client
3 Pages(750 words)Research Paper
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