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Conflict Management - Essay Example

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The article written by Brinkert (2011) entitled “Conflict coaching training for nurse managers: a case study of a two-hospital health system” and published in the Journal of Nursing Management presented and analyzed the application of a Comprehensive Conflict Coaching Model…
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Conflict Management

It was therefore revealed that results were categorized and evaluated according to programme demand under four themes (ubiquity of conflict, conflict competencies, intervention pathways, and preferred uses of conflict coaching) and well as programme composition, implementation, outcomes, and efficiency were discussed. Brinkert (2011) finally revealed that conflict coaching was a “practical and effective means of developing the conflict communication competencies of nurse managers and supervisees” (Brinkert, 2011, p. 80).
The article actually revealed a new technique of improving conflict communication process within the nursing profession using the CCCM. The author disclosed how training nurse managers on conflict coaching could improve conflict communication and management by enhancing awareness on the nature of conflict and the effective strategies and interventions that can be utilized in conflict situations. There were limitations noted by the author including the intertwined role as researcher and trainer for the proposed CCCM. As such, the task proved to be allegedly challenging and daunting. At the same token, Brinkert (2011) revealed and confirmed that there is a still a need to improve conflict communication and management within the nursing profession and to “extend organizational dispute resolution processes to the individual level” (Brinkert, 2011, p. 90). By learning and applying the CCCM through previously implemented conflict coaching training, nurse managers are able to appreciate effective resolution of conflicts encountered within the health care environment.
The findings and information learned from the article are valuable for nurse managers in terms of appreciating that the proposed CCCM could assist in managing conflicts in the nursing profession. Since sources and causes of conflicts abound, nurse managers would ... Read More
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