The article written by Brinkert (2011) entitled “Conflict coaching training for nurse managers: a case study of a two-hospital health system” and published in the Journal of Nursing Management presented and analyzed the application of a Comprehensive Conflict Coaching Model…
It was therefore revealed that results were categorized and evaluated according to programme demand under four themes (ubiquity of conflict, conflict competencies, intervention pathways, and preferred uses of conflict coaching) and well as programme composition, implementation, outcomes, and efficiency were discussed. Brinkert (2011) finally revealed that conflict coaching was a “practical and effective means of developing the conflict communication competencies of nurse managers and supervisees” (Brinkert, 2011, p. 80).
The article actually revealed a new technique of improving conflict communication process within the nursing profession using the CCCM. The author disclosed how training nurse managers on conflict coaching could improve conflict communication and management by enhancing awareness on the nature of conflict and the effective strategies and interventions that can be utilized in conflict situations. There were limitations noted by the author including the intertwined role as researcher and trainer for the proposed CCCM. As such, the task proved to be allegedly challenging and daunting. At the same token, Brinkert (2011) revealed and confirmed that there is a still a need to improve conflict communication and management within the nursing profession and to “extend organizational dispute resolution processes to the individual level” (Brinkert, 2011, p. 90). By learning and applying the CCCM through previously implemented conflict coaching training, nurse managers are able to appreciate effective resolution of conflicts encountered within the health care environment.
The findings and information learned from the article are valuable for nurse managers in terms of appreciating that the proposed CCCM could assist in managing conflicts in the nursing profession. Since sources and causes of conflicts abound, nurse managers would ...
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(“Conflict Management Essay Example | Topics and Well Written Essays - 500 words - 1”, n.d.)
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(Conflict Management Essay Example | Topics and Well Written Essays - 500 Words - 1)
“Conflict Management Essay Example | Topics and Well Written Essays - 500 Words - 1”, n.d. https://studentshare.net/nursing/561086-conflict-management.
It is inevitable and unavoidable in a business process, especially when an organization faces change and responds to dynamic situations. Some definitions of conflict are as follows. "Conflict is awareness by the parties involved in discrepancies, incompatible wishes, or irreconcilable desires", etc.
Therefore, it becomes essential to resolve conflict quickly. Though there are several methods available to resolve conflicts, the ideal way is through negotiation. Thus, in order to be effective, it is important that managers possess adequate negotiation skills.
It can be both destructive and productive and plays a vital role in organizational rather professional relationships. The issue of concern out here is not to suppress the conflict but to manage it effectively to have amicable and productive relationships both within and outside the organization.
Conflicting values and/or interests is what leads to conflict. (DeVito 2004) According to Fiore, the effects of conflict in the workplace are both widespread and with expensive ramifications. Accordingly, 24-60% of the management time and energy is spent dealing with anger issues in the workplace.
The article entitled “A literature review of conflict communication causes, costs, benefits and interventions in nursing” written by Brinkert (2010) which was published in the Journal of Nursing Management proffered pertinent issues relative to presenting a review of related literature on the subject of conflict communication.
Consider the case of managing a situation of explaining to a spouse about a serious infection such as H.I.V and AIDS. This is an example of interpersonal challenge that involves two spouses. It requires a planned intervention. This implies