Summary of the Article: The article entitled “Nursing Workforce Retention: Challenging A Bullying Culture” written by Stevens (2002) and published in Health Affairs proffered pertinent issues relative to cases of intimidation or bullying in a large teaching hospital in…
d a theoretical framework discussion issues that related retention and bullying, as well as the reported organizational culture that was deemed contributory to exacerbation of the issue by being indifferent or not addressing these concerns. Steven (2002) confirmed that the workplace issue of intimidation or bullying has pervaded the nursing profession for a considerable length of time: “bullying behavior has occurred within the nursing profession across a variety of institutional settings, including nursing faculties and professional bodies, for at least seventy-five years” (Stevens, 2002, p. 190). The author was reported to be part of the investigation team. The nurses who were victims of intimidated reported cases of supervisors who “regularly yelled at the nurse in front of other staff and patients, withheld information she needed to perform her duties, and excluded her from meetings and social functions. Others were given the “silent treatment” (talking to them through third parties, talking about them as if they were not present). Continual criticism of a person’s work, personal appearance, and voice was another type of behavior reported by nurses in the survey” (Stevens, 2002, p. 190). Through the initiation of management, the intimidation and bullying were appropriately addressed, which eventually resulted in lower turnover.
Financial Impact on the Organization: The workplace issues on intimidation or bullying have financial impact on the organization in terms of the high turnover rates where were evident. Due to the need to frequently recruit new nurses to replace those who resigned due to intimidation or bullying, the hospital spends more in terms of high acquisition and training costs. These costs take a toll in terms of minimizing the organization’s profits.
Personnel Impact: There are significant impacts in terms of personnel through exhibiting lower morale, low job satisfaction, and low productivity as a result of intimidation or ...
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