This means that the unit works on a walk-in-walk-out basis, and customers are released once they are comfortable enough to go, and completion of recovery occurs after the patient has left . Most health facilities have urgent and unscheduled units, though they are also found in other facilities like pharmacies, as long as they have a medical professional qualified to give ambulatory care to patients. It is crucial for every medical practitioner to understand the parameters of urgent and unscheduled care as many a time there are patients that require immediate attention but do not fit in the emergency criteria, but have to be treated. In addition, the unit saves on resources and time as patients get timely attention and care and go to their homes, leaving more resources for more demanding cases like admissions and emergencies .
This study will use case study to analyse the processes involved in care; accounting for the contributions of various team members, risks for the patient and significant others, and the role of the healthcare policy on urgent and unscheduled care. Statement of the Problem Sara had been up all night due to excruciating earache, which was unresponsive to Paracetamol. On calling the NHS Direct for advice, she was directed to the minor injuries unit for help; and the 45-year-old woman arrives at the unit in looking extremely tired and in immense pain. ...Show more