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Implementation of the Hand-off Communication Tool
Pages 6 (1506 words)
Implementation of the Hand–off Communication Tool Name Institution Implementation of the Hand–off Communication Tool Introduction Patient safety has been a matter of concern to many healthcare personnel. Handoffs are essential part of clinical practice and play a great role in improving communication between healthcare personnel…
They typically occur during shift changes. Inadequate communication has been cited as a major cause of medical errors (Reisenberg, Leitzsch, & Cunningham, 2010). Researchers who were exploring the causes and nature of human error in intensive care settings found out that verbal communication between nurse and physicians contributed to 37% of medical errors (Reisenberg, Leitzsch, & Cunningham, 2010). In an Australian study, more than 14,000 admissions were investigated. The study revealed that approximately 17% of the cases had an adverse event closely associated to it. Among the 17% of the cases, 11 percent were attributed to communication errors (Reisenberg, Leitzsch, & Cunningham, 2010). According to TRICARE (2005), the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) requires that institutions of healthcare ought to implement a standardized approach to handoff communications in an effort to meet the ever growing need of patient safety. Current Scenario The current tool in use has been associated with a number of delays. Nurses would file reports indicating that beds were not ready; patients missed their medication, nurses themselves not being ready and the absence of vital patient information. A questionnaire was submitted to healthcare personnel in an effort determine the cause of the delays. ...
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