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Effect of Hourly Rounding on Clients Satisfaction in a Pediatric Facility - Research Paper Example

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The inclusion of the 200 participants will be composed of clients who have experienced service in the emergency department during the month of April so that unbiased answers based on impression from people who have not experienced service will not be entertained. …
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Effect of Hourly Rounding on Clients Satisfaction in a Pediatric Facility
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Effect of Hourly Rounding on Clients Satisfaction in a Pediatric Facility

The group of participants will be taken from a specific period of time, which is the month of April, so that the study will cover a specific time to have uniformity in time and place of the study to have unbiased outcome. Research Design: To show the correlation of hourly rounding to patients’ satisfaction, the experimental research design will be used in the study. By using the experimental research design the hypothesis will be tested and the relationship between the independent and dependent variable, the hourly rounding and the satisfaction level of clients respectively, will be duly established. Experimental research design is used in the study for experimental research designs best establishes cause-and-effect relationships between variables. Measures: To have clear and precise answers not deviated from the result intended for the study, a research survey questionnaire will be used in the soliciting definite answers regarding patients’ satisfaction on those who have visited the emergency department during the month of April, 2012. The research survey questionnaire is composed of questions regarding patient satisfaction in 3 aspects during their visit in the emergency department: satisfaction on staff, satisfaction on communication process within the unit and the over-all satisfaction during the visit in the emergency department. ...
Procedure: The participant will be chosen using a systematic random sampling method. Participants will be taken from the hospital’s data base choosing from the list of clients seen and experienced service at the emergency room department in a specified period of time, in this study during April 2012. A cover letter will be sent to participants together with the questionnaire explaining them of the purpose and significance of the study in bringing better service to clients by rating their satisfaction during the time of visit. Rest assured of confidentiality that their identity will not be revealed outside the scope of the study. After all questionnaires have been distributed analysis of the answers will be made using the Analysis of variance that will show if there is a direct relationship of hourly rounding in patient satisfaction that will be revealed with a high percentage of a very good scale versus the very poor scale which will reflect client satisfaction. Scope and limitations of the study The be able to come up with an unbiased outcome, the study will only cover participants that have encountered service during their visit at the emergency department to solicit if whether they have been satisfied with the service they have received only during the month of April to have uniformity in time and place assuring that the study will not be controlled by other outside variables and so to make sure participants are treated under the same conditions to have unbiased outcome. And since the hospital is a pediatric facility clients will mostly be consisted of underage children, in this case the scope will regard relatives and parents of patients as clients as due to legality of the study thus clients under 18 years old will ... Read More
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