Background to the study The call light is very significant with regards to patient care in hospitals but it can be noted that this same call light can pose a challenge to nurses given that the demand for their time may also be increased. Various studies have revealed that the patients’ frequent use of the call light have unfavourable effects especially on patient care management units which is compounded by issues such as shortages of staff as well as general dissatisfaction among the nursing staff. However, there is little empirical research about rounding which is concerned about conducting bedside rounds among the patients. Therefore, this study has been significantly influenced by mainly two factors: to find out more about the observations made with regards to the amount of time spent by nurses responding to call lights and the impact of this practice on patient care management and measures that can be taken in order to assist nurses as well as hospitals to improve their daily operations as well as the safety of the patients. Research has shown that patients mainly use call lights mainly for other non medical purposes such as the need to use toilets or other aspects related to food. However, there is need to research is needed to determine the best way of reducing call light use and burnout and fatigue among the people involved in this particular task in hospitals as well as increase the safety and satisfaction of the patients. Other studies have observed that an interdisciplinary rounding exercise is effective since it can positively improve patient care as well as operational efficiency while at the same time guaranteeing satisfaction of the health care personnel. Normally, the patients derive their satisfaction from their perceptions about the nurses especially with regards to the care they receive and in most cases, the call light is used for various purposes to determine the level of satisfaction of the patients. Therefore, the crux of this study has been to investigate the effectiveness of the use of the call light on patient satisfaction with regards to falls and its impact on the performance of the nurses. Problem statement In the study above, the problem statement can be summarised as: to what extent is there a correlation between the use of call light in nursing rounds as well as improved satisfaction of the customers and reduced workload on nurses? It has been observed that unscheduled use of call light negatively impacts on the nurses while on the other hand their failure to respond to the patients’ needs often results in reduced satisfaction. Therefore, it can be noted that this research is a twofold process which affects both parties involved in either a positive way or negative manner. In my own view, I think this problem statement is a researchable topic given that it is closely related to the nursing profession. The study also focuses on a population on a population sample collected from different hospitals to show that this problem identified is common in different healthcare centres. Given such a scenario, it can be seen that there is need to address this problem in order to improve the welfare of the nursing professionals as well as satisfaction of the customers from the services they get from the hospitals. It can also be seen that the
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Introduction This paper seeks to critically analyse a quantitative research paper written by Christine M. Meade, Amy L. Bursell and Lyn Ketelsen (2006) entitled “Effects of Nursing Rounds on Patients’ Call Light Use, Satisfaction and Safety.” The paper is mainly concerned with analysing the impact of long term rounds in nursing practice and how these may contribute to falls…
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