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Enhancing the Patient Experience - Essay Example
Author : nreynolds
Pages 5 (1255 words)
Introduction Patient experience and satisfaction plays an important role in the treatment process, recovery and treatment related discipline of the patient. It is only if the patient has faith in the nurses that they follow the medicine related routine religiously…
Due to space imitation, the paper will focus only on the challenges that were experienced during the case study discussed, and not on the treatment. Different studies have revealed that person-centred care not only gives psychological satisfaction to patients, but also helps the nurses to gain psychological satisfaction in their job, as person-centred care not only makes easy their ‘job’, but also provides certain sense of spiritual meaning and depth to the process of caring. The Case Study The case study included in this paper is of a teenage female client who was recommended by her school for counseling and therapy. The physical examination of the client had revealed that the client was severely overweight and was suffering from obesity related problems. Her academic performance had gone down drastically in last six months, and she was becoming emotionally and psychologically distant from her peers and teachers. However, the decision to send her for counseling was taken when her parents approached the school regarding her performance and expressed worries over her behaviour problems. The method used to understand the client was personal interview. Six sessions of interview were conducted with the client. It was found that she was suffering from low self-esteem and insecurity. ...