One of the Speak Up brochures developed by the Joint Commission is the Speak Up: Help Prevent Medical Test Mistakes brochure published on April 1, 2008. In this brochure, the commission highlights the key elements a patient needs to consider when preparing for a test. This is…
It is advised that one confirms to know whether or not test results belong to him/her based on their full names and other identifying information. It is encouraged that if staff doesn’t ask such information, the patient should speak up and asks to see the labels on the tests. Patients are encouraged to ask the healthcare worker why a given test is being done. In order to ensure that the test ordered by the doctor is actually obtained, patients are advised to take the test order copy from the doctor to the test. Again, if one feels the test being done is the wrong one, it is important that clarification is sort from the staff. The brochure further highlights the need for filing complaints about a lab or a facility if mistakes are identified. This is one way of improving the services offered by such facilities. Finally, the brochure lists some of the questions patients need to ask the doctors and the staff performing the tests. These questions help the patient adequately prepare for the test and ensure that the test is done in the right manner. For instance, the patient may ask the doctor questions regarding the foods to be taken before a test, if there is need for prior medication and the reason for taking the test. Through such questions, communication between the patient and the healthcare workers is greatly enhanced.
In this article, information is precisely and to the point, making it easy to be understood by many patients. In addition, the questions written at the end of the brochure are good triggers for communication between the patient and the healthcare provider, thereby enhancing the quality of care. However, the article needed to provide more information on how one needs to prepare for a medical or laboratory test. In particular, the article needed to provide basic steps one has to follow from preparation to the final ...
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