There are many positive attributes a nurse should have. The essay "Importance Of Nursing Communication Skills" focuses more on such elements of effective communications as active listening and being responsive to patient needs and preferences as part of their criteria for quality care…
Haag-Heltman, B. and George, V. (2010, p.15) cited the purpose to be “an ethical framework from which all other standards might flow.” That framework included relationships between nurses and patients, between nurses and the medical profession, between nurses and allied professions, relationships among nurses, aside from the relationship of a nurse to the nursing industry. Effective communication will be the means to achieving good relationships in order to achieve the goal of quality health care and safety,
As a matter of fact, Webb, L. (2011, p.3) emphasized the importance of communications to the Nursing and Midwifery Council (NMC) of UK by stating that NMC 2010 considers communication as “one of the essential skills that students must acquire in order to make progress through their education and training to become qualified nurses”. It is in itself a part of the therapeutic process whenever proper communications are done. And this is because of the many benefits a patient can derive out of the effective communication of a nurse. Among these benefits, Webb, Lucy (2010) listed (a) the opportunity for patients to become open in expressing themselves to let nurses know about their emotional and physical needs, (b) the winning of patient involvement by encouraging them to ask questions in order to eventually arrive at quality care, (c) the empowerment of patients to have some control over the process of recovery, and (d) facilitation of patient compliance as a result of gaining trust and confidence, and more. III. Active Listening Theories and Practices Wolvin, A.D. (2011, p.19) discussed an “Engagement Theory of Learning” which implies the presence of an active listener’s willingness to listen. This is assumed often when two people are communicating. And because a human being is rational, there are reasons why persons become willing enough to actively listen. That theory highlights the importance of willingness to li ...
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