d how a nurse leader or manager could apply both emotional intelligence and appreciative inquiry strategies to address this issue and facilitate positive results that lead to improved quality.
Appreciative inquiry is defined by Nel and Pretorius (2012) as "The study of what gives life to human systems when they function at their best" (p. 41). Nel and Pretorius (2012) further asserts that appreciative inquiry functions under the postulation that human beings posses exceptional and distinctive talents, abilities, and involvements. Therefore, there exist intact and unexploited strengths that have to be connected or intertwined in order to achieve change. In other words, appreciative inquiry involve investigations to identify the strengths of an entity by means of well calculated queries with an intention of achieving change. Emotional intelligence, as explicated by Sadri (2012), involves "perceiving emotions, to access and generate emotions so as to assist thought" (p. 536). It also involves controlling or managing feelings in order to support and encourage poignant and logical development (Sadri, 2012).
Conflicts are inevitable in health care organizations. Health care organizations comprise of individuals from diverse backgrounds with divergent opinions regarding specific issues. Therefore, diversity contributes to these conflicts. Emotional intelligence and appreciative inquiry can be used to prevent conflicts in health care organizations. During conflicts, nurses and other medical practitioners are likely to demonstrate emotions or sentiments. In other words, their responses in times of conflicts are based on their emotions. By using emotional intelligence, i can be able to comprehend nurses emotions and thus use the understanding to make decisions relating to conflict resolution. This is in view to the fact that people have divergent viewpoints and hence their emotions ought to be considered in conflict resolutions. This will result to a healthy dialogue that ...
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(Emotional Intelligence Term Paper Example | Topics and Well Written Essays - 500 Words - 2)
“Emotional Intelligence Term Paper Example | Topics and Well Written Essays - 500 Words - 2”, n.d. https://studentshare.net/nursing/725676-emotional-intelligence.
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