Effective communication plays an essential role in in the success of health care organization as it translates into smooth flow of information from one level to another and between colleagues. Provision of quality health care is seen as an outcome of established communication…
will explore effective communication in Mateor Hospital with strategies related to communication styles, types of communication, staff training, communication technology, branding, marketing strategy, conflict management and negotiation being the areas of focus.
The health care organization has linked effective communication into essential organizational operations to ensure high quality interaction between employees, employees and the management and employees and outside contacts. While communication process is always perceived as being constant in multiple contexts, the organization has enhanced its level of communication by introducing a unique concept based on interlinking the process with organizational structure (Roussel, Swansburg and Swansburg 223). This approach to effective organizational communication was adopted due to the increased evidence that organizational structure influences the patterns of communication. In this case, organizational structure alludes to existing patterns of relationship that informs engagement between employees and as a guide for interaction between different organizational units (Lunenburg 1-2).
This perception of effective communication has made it possible for the management to develop levels of accountability with officers granted different levels of responsibility to ensure all levels are functional. Therefore, their explicit strategies to deal with different types of communication based on whether participates are engaging in upward, downward or horizontal communication. This communication is also linked to overall climate in the organization as the management strivers to affect the level of employee commitment to achievement of organizational objectives. Therefore, established communication patterns respond to the needs of those interacting by considering various objectives realized through the interaction process (Verma 65).
There has been increased realization that formal organizational communication is mostly ...
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