Decision-making skills and the overall management capabilities are among the most relevant leadership skills that all the nursing employees and other staffs need to embrace. More particularly for a nursing manager, the ability to come with the best decision and lead the whole…
To get rid of the continuous complaints and the lack of respectful communication among the staff members, I would come up with a complaint and suggestion box. In this particular box, every nurse who had a complaint could raise it through the box as well as providing the best solution that he/she thinks can solve the matter in question. I would undertake this by making a committee, I being the head of this and deputized by the assistant administrator.
Every member of the committee will have his/her well-defined role, and having a mutual agreement of working towards achieving the common goal. The characteristic, in this case, is coming up with the best solutions for the current mess that have overwhelmed the nursing staff in this particular organization. For all the problems raised by the members, the committee would come with the best solution for each and after that arranging for a meeting to be attended by the whole staff. In this meeting, I would outline all the complaints raised and give the solution for each by inviting all the employees to participate in this opening forum. Finally, I would implement the strategies and have a peaceful and committed staff.
Personally, this would be a suitable approach for me, in the process of providing optimal quality care for the neonate. “The application of team building is one of the leadership skills that have emerged to deliver the best outcomes within different organizations” (Holland & Roberts, 2013, p. 73). In this particular scenario, the through teamwork, the two groups realized that indeed they were working towards the achievement of the same goal. “This is the first and most important step in the process of defining a relationship between the teamwork members” (Lawson & Hennefer, 2010, p. 123).
This approach provided a better communication strategy as well as methodology since, in the process of achieving the common goal; providing the most ...
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