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Dissertation - Research Proposal Example

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RESEARCH PROPOSAL: THE RELEVANCE OF EMPLOYEE ENGAGEMENT INDICES AS A PERFORMANCE MEASURE AND INDICATOR IN INSTITUTIONS Name of Institution Date Introduction Employee engagement is a crucial element that influences operations in most institutions…
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This is to facilitate communication and formulation of superior performance policies that focus on the participation of everyone. Employee engagement remains a hot issue with most professionals posting diverse opinion on its suitability in measuring performance in institutions. One school of thought reports that employee engagement indices criteria form a fundamental element that provides relevant incentives for measuring performance. It acts as a scorecard guideline that measures the satisfactory level of employees and consumers in service delivery. However, another school of thought faults its use since it fails to provide clear benchmarks that can be applied to facilitate credible measurement of performance. Ideally, employees hold the requisite capacity of influencing performance in institutions (Macey, Schneider & Barbera, 2009, p. 224). To ensure superior innovation and creativity in product development, proper employee engagement is essential. It ensures adequate sharing of ideas and formulation of policies with innovative ideals. It is crucial to note that, employee performance can be achieved when their morale is enhanced through adequate engagement in diverse aspects. Over the past two decades, the term employee engagement has gained increased popularity. ...
Most of the previous studies on this subject have addressed a number of aspects that are related to it; others have been very general, while others have addressed the particular aspects relating to the subject (Attridge, 2009). Over the years, management practitioners and management scholars have reiterated the need of coming up with the actual measures and indicators of specific management practices in order to evaluate their relevance (Markos and Sridevi, 2010). It is in the light of this view that it is important to evaluate the relevance of employee engagement indices as a performance measure and indicator in institutions. This evaluation will be fundamental in establishing how relevant these indices are, and whether there is need of changing them in order to make them more relevant. This paper evaluates the imperativeness of employee engagement as a performance measure and advancement of cordial relations in business institutions. Background The fact that modern business demands more efficiency and higher productivity than in the past cannot be disputed. This situation has come about as a result of various factors that affect the business environment (Ologbo and Saudah, 2011). These factors include technological advancements, increased competition, and heightened customers and shareholders’ expectations among others. Organizations are making a lot of efforts to improve their performances in order to remain competitive, make more profits and survive in the turbulent business environment. Several studies have shown that one of the critical ingredients of organizational success is employees (Harter et al, 2002). More satisfied ... Read More
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