Business Roles in Learning Organization - Essay Example

In general, learning can be acquired with the use of either formal or informal intervention. A good example of formal learning intervention includes the act of enrolling in formal educational courses, the provision of training and development programs, requiring employees to participate in formal business meetings, or attending conferences being led by external professionals (Bull et al., 2008). On top of using self-reflection techniques and self-analysis methods, informal learning is possible when there is a two-way communication among employees, between the top management and the low ranking employees, and vice versa including situations wherein employees are able to communicate directly with the customers (Cheetham & Chivers, 2001).

In order to minimize barriers to teaching and learning, business managers should establish a strong organizational culture that acknowledges not only the importance of organizational learning but also the use of effective leadership styles and improvements in communication skills. In line with this, the use of leadership style enables the business managers to effectively convince and persuade employees to participate in the promotion of organizational learning.