With the popularization of Information Technology (IT), the KPOs (Knowledge Process Outsourcing units) and consultancies are coming more into business as they function as the agents carrying information…
Now despite the competitive edge ensured by IT, once every company begins to cut costs and aims at doing so at an increasing rate, they tend to hire different agents to do this task for them. At this point they become dependent on an agent who might be working for their rival firms as well and the means for seeking information advantages itself becomes a strategic disadvantage for the concerned company. 2. Carr rightly diagnoses that the strategic advantage of information is not everlasting for a firm. Even Porter and Miller argue that IT has the power to change all the Porter’s five forces. But three different companies or business organizations like Orkut, Facebook and Twitter, though based upon similar idea do not have the same number of clients. Here one might say that first entrant into a specific segment using information technology might have more advantage over the others. An individual having an account with Orkut might have the same with the other two as well and hence identifying a strategic advantage at this point is almost impossible unless based on time of entry. 2. Porter and Miller elaborate upon the industry’s attractiveness and alterations of the products, as they become information intensive. However, as information technology progresses, so will the need and risk to security of a firm’s data. ...
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