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Huffman trucking: solving the problem,service request SRT-ht-010 - Essay Example

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Huffman trucking: solving the problem,service request SRT-ht-010

Communication is the key to success with any business especially in the trucking industry. Huffman Trucking has been an innovator in transportation since 1936. With trucking centers (hubs) in Los Angeles, St. Louis, Cleveland, and Bayonne Huffman Trucking must have a solid communications network. Currently Huffman Trucking has 1,400 employees and they are expected to maintain a high level of communication and business. Huffman Trucking’s mission statement says it best, “To be a profitable, growing, adaptive company in an intensively competitive logistical services business environment.” Current plans for the future include aggregate growth of 12% over the next 3-5 years, it remains imperative to improve the current communications system. Huffman Trucking: Solving the problem, Service Request SRT-ht-010 Communications solutions: There is a variety of communications options, however, within the trucking industry there remain standards. CB (Citizen Band) radio is in use among truck drivers around the United States, unfortunately, it is a difficult medium to process business transactions at the central hubs. PBX (Private business exchange) phone systems are beneficial within the hub offices however; require a driver to use the phone, which requires costly stoppages, or potentially dangerous phone use while driving. A simple solution therefore should be utilized with the current availability of satellite phone repeater systems connected to voice operated GPS navigation and communication services.

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Communication is the key to success with any business especially in the trucking industry. Huffman Trucking has been an innovator in transportation since 1936. With trucking centers (hubs) in Los Angeles, St. Louis, Cleveland, and Bayonne …
Huffman trucking: solving the problem,service request SRT-ht-010
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