WAL-MART: OPERATIONS MANAGEMENT 1. INTRODUCTION Wal-Mart, known as the largest retailer in the world, was founded by Sam Walton in 1962. During the entire years of operations, the company received many awards and one of it was the Ron Brown Award for Corporate Leadership in 2002 (Govindarajan & Lang, 2002)…
They don't just negotiate, but they also look at the vendor's commitment to supply quality goods. Once satisfied, a new business relationship is formed. After procuring the goods, Wal-Mart will stock the items in different distribution centers scattered in different locations. Barcode technology and hand-held computers were adopted that allows the company to manage a consistent flow of supply. The barcodes will serve as an identification tag of a certain product, while the hand-held computers will serve as the locator of an exact product being monitored (Chandran, 2003). 2.2 Logistics Outstanding transportation system of Wal-Mart makes the delivery of supplies from distribution centers to respective store outlets fast and reliable. The company would only hire experienced drivers who have good records in traffic rules. Also, all drivers will be monitored using the "Private Fleet Driver Handbook" that serves as a manual for all terms and conditions of delivery, code of conduct and other activities. On the other hand, Wal-Mart also adopted the 'cross-docking' logistics technique in which it reduces the handling and storage of finished goods at the distribution centers by directly delivering it to the customers after being manufactured (Chandran, 2003). ...
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(Operations Management Essay Example | Topics and Well Written Essays - 500 Words)
“Operations Management Essay Example | Topics and Well Written Essays - 500 Words”, n.d. https://studentshare.net/other/20557-operations-management.
One such approach is known as “core-ring strategy” where the workforce is reduced to a small number of full-time employees to maintain the core business operations. Surrounding this core group is an outer ring of non-standard workers who are hired only when necessary and discharged when not needed (Levine, 2002).
Difficult circumstances in a project refer to situations that are not part of the plans and have not been part of the normal course of events. These situations need outright decisions from the operations manager and from the people in the field, or those who are in direct contact with customers.
This research is being carried out to define operations management and to investigate the following: scope of responsibilities of an operations manager; operations management reconstructed; planning and control techniques; scope of planning and control; planning and control in a manufacturing concern and in a service business.
Activities in an organization can be divided into operations and projects. Whilst operations are ongoing, repetitive and continuous activities in any organization for example finance, accounting, and production. As a consequence, all the efforts of the organization are channeled towards maintenance of operations so as to maintain quality and remain competitive in a globalised environment (Tandoc, 2010:78).
According to Nigel, Chambers and Johnston (2010, p. 1), all organization; be it small or large produce some services and product either for profit or not for profit. Consequently all these organizations require operations management which is concerned with creating products and services.
Service operation management is very different from manufacturing operations management. Service operations management entails fulfilling the end user’s needs and creating a suitable environment for the workers so that they can produce the required specifications of the use. Manufacturing operations management entails producing the required commodity required by the end user.