Also this job provided quick solutions to end users in a very timely manner. The network users experienced a swift ride within the company for as long as I was the Help Desk Analyst at En Pointe Technologies. In my capacity as a Help Desk Analyst for the company, I offered advice and relevant suggestions as far as upgrades are concerned. These upgrades were both in the form of hardware and software changes and modifications. I accounted for review on different software and hardware as well. The IT hardware and software were meshed along properly so that all the branches of the company which were spread all across the United States worked in unison.
After working as Help Desk Analyst I was promoted to the rank of a Systems Analyst in the same company. This post offered me more challenges than the previous one and it required my skills and abilities to be tested in a better and more effective manner. I did my best at capturing a big project for En Pointe Technologies and this was one thing that reaped rich dividends as far as the standing of the company is concerned, both in the short term as well as in the long run. Financially this project helped the company gain a better standing as far as the industry's different units are concerned. ...Show more