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Religion and Theology
Pages 18 (4518 words)
Cementing Intercultural Communication Gaps For Smoother Roads to Harmony Globalization has made the world much smaller with more people from different cultures coming together for various purposes. Inevitably, interactions take place and intercultural communication is bound to ensue…
Verbal communication, or speaking out to another person is often accompanied by non-verbal language which includes facial expressions, gestures, posture, body language and tone of voice. Sometimes, such non-verbal expressions say more than the verbalizations of a person. The way one communicates and receives information matters much in the quality of relationships he or she has with others. Effective communication takes practice and hard work especially for those who are not skilled in interpersonal relations. Several factors need to be considered when communicating: age, gender, relationship to the person, nature of the communication exchange, temperament and personality and even culture. The adage “Actions speak louder than words” rings true in a variety of situations. In the workplace, people manifest explicit verbal communication and implicit, non-verbal communication (Lee, 2008). Explicit verbal communication takes the form of direct reprimands or written memos to delinquent workers. Implicit, non-verbal communication is more action-oriented. An example is a boss deliberately showing a delinquent worker that he is taking over the tasks formerly assigned to the worker. The boss may not say anything, but the message comes across very clear to the worker that his inefficiency is noted by the boss. ...
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