Assertive communication entails expressing one’s point of view in a manner that is direct and clear while exuding respect. The communication is diplomatic and effective style because it is founded on mutual respect (Blokdijk, 2015). For freshman students at Bellevue College, assertive communication with their instructors is important because their needs will better cater for, and it will help of constructive relationships, minimization of conflicts. Students are always taught to concede to their instructors, but through assertive communication, they can avoid resentment, frustration, avoidance, and anxiety.
There are three important elements of assertive communication. The first element is validation or empathy. It means that one is trying to say something that reflects an understanding of the other person’s feelings. The second element is a statement of the problem. This describes a person’s dissatisfaction with the current situation and it reveals why something needs to change. Lastly, it contains a statement of what a person wants. Assertive communication is a specific request for a change in the other person’s attitude, approach, or behavior (Blokdijk, 2015).