The different managerial techniques used by management department are R & D management, Human Resource management, Total Quality management, Just in Time (JIT) concept and communication management among others. But intellectual capital management is little different from these managerial tools because it takes into account the intangible component of an organisation's wealth. Intellectual capital directly influences the customers, human and structural factors which are considered as the three major pillars of any organisation. Certain degrees of mismanagement in intellectual capital can lead to high risk to growth and sustainability of the organisation. It has been found that the organisations which had performed well in the past had managed to handle these pillars in best possible manner such as attaining shortest processing time, constant improvement in the quality standers within the whole organisation, reduction in waste and maintaining optimum number of employees (Source: Al-Ali, N. 2003, p. 8).
But the tricks of the trade are fast changing. ...Show more