My responsibilities were to give presentation and compare the service standards of different mobile phone company retail shops. I was a little bit nervous because it's the first time I'm going to handle a project independently.
The challenges in front of me were to do the project independently which I had never done before and I have no idea about the mobile phone company retail shops. Moreover the supervisor didn't give me any specifications regarding the project and what should be the outcome of it. Whatever the challenges might be I was ready to face them and decided to work hard to prove my ability.
So I started working on my project. During the first phase I started to gather information regarding mobile phone business. I studied about them, and to understand their activities I visited couple of stores. The result was I had a project plan, objectives scope and program of the study. During this stage I sought supervisor's help and he gave me some important suggestions.
In the second phase I prepared a questionnaire following the advice of my supervisor to evaluate the important aspects of my study. I started to visit retail shops as a shopper to get an overview about their ways of doing the business. During my visits I gathered information that are required for my project study.