This includes the development of policies and procedures for addressing issues that may be present at the workplace (Nater, 2009).
An evaluation of a workplace has been envisaged. A survey would be conducted to assess factors that may be present at the workplace, which could be a risk for workplace violence. A risk based approach would be adopted to develop recommendations from the study.
Demotivators are those nagging, daily occurrences that frustrate employees and cause them to reduce, consciously or unconsciously, the amount of productive energy they use in their jobs. Demotivators include competition for scarce resources, confusing messages, unproductive meetings, inconsistency between words and needs, poor planning and communication, not satisfying employees' information needs, and low quality standards (Perspective, 1997).
Factors causing workplace violence include economic conditions, layoffs, job stress security, authoritarian workplaces, drug and alcohol problems, effects of domestic disputes that flare up at work, and contributing factors such as easy availability of weapons and songs, books, movies and television shows glorifying violence (Whitmore & Kleiner, 1999).
Stress is a mental and physical condition that affects an individual's productivity, effectiveness, personal health and quality of work. Stress is characterized by heavy workloads, deadlines and constant attention to customer needs.