It also serves small and medium-sized enterprises in the UK by providing a range of innovative products and services. In 2008, this segment increased by 1% due to strong growth in the networked IT services, broadband and mobility markets. Keeping this growth in view it is estimated that this segment of customer will increase by 3%.
BT Whole Sale: BT Wholesale serves more than 700 UK communications company by providing nation wide broadband, voice and data connectivity and other value-added solutions. As there was a decrease of 9% in 2008, it is predicted that they would be 5% decrease
Open Reach: Open reach is the business line through which the company provides connection to communication providers' customers to their local telephone exchange which gives them access to the UK network. In 2008, this line of business increased by 29%. Therefore it is forecasted that this business line will increase by almost 32%.
In 2008, the operating income increased by 49%. Therefore it is predicted that the operating income will increase by 31%. The growth in the operating income is associated with the growth in the third party business that the company has acquired due to its vehicle fleet operations.