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Social care organizations are required to follow certain given standards of service and these are directly influenced by legal issues and policy reforms. It is important for health and social care organizations to provide quality care in order and for this reason, NHS plan for reforms and improvements is updated every few years and this serves as a guideline…
In the 2004 plan, it was made clear that government wanted to bring comprehensive changes to social care bodies in the country by focusing on three major areas:
It was felt that social care organizations were suffering from lack of proper targets. It was also found that NHS cannot possibly work as one huge organization if all the institutions working under it did not have uniform standards and targets. Thus a need for felt to shift the focus from national to organizational improvement where:
When we see a body as an organization, we need to define its culture as well. It is the culture of the organization which governs all its actions and directs its efforts. By treating NHS as an organization that has some values and goals, we seek to build a culture for it which can be followed by all the agencies working under it. Organizational culture is defined as "the pattern of shared values and beliefs that helps individuals understand organizational functioning and thus provides them with the norms for behavior in the organization." (Deshpande, Webster, 1989) From the definition it is clear that organizational culture is directly connected with values that a firm has. ...
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