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The Influence of Technological Change on Organizational Context and Employee Performance and Satisfaction - Essay Example

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The Influence of Technological Change on Organizational Context and Employee Performance and Satisfaction

Corporate Action Plan 11 References 13 I. Statement of Intent and Introduction Changing technology, in the perspective of social organization of work, is essential to employees’ work experience and to the organization as a whole. Due to the cultural standards which promote the valuing of self-expression, individuality, and independence, it becomes clear why technology can be a root of possible conflict, resistance, and antipathy in workplaces. In the 1960s, the field of industrial sociology showed substantial interest in the ways wherein employees using different forms of technology were expected to behave and think in a different way (Watson, 2003). Therefore, the objective of this paper is to argue and prove that the social relationships of employees with each other, their tendency to get involved in conflict with management, and the quality and value of their work experience would be greatly reliant on changing technology. Technology can be defined in several distinct ways, from limited concepts of hardware to wide-ranging notions that comprise practically anything (Liker, Haddad & Karlin, 1999). However, this paper will adhere to the Tornatzky’s and Fleischer’s (1990 as cited in Liker et al., 1999) definition of technology: “knowledge-derived tools, artifacts, and devices by which people extend and interact with their environment” (p. 575). ...
These organizational factors can be distinguished in several ways. This paper differentiates the organizational perspective, an immobile notion, from employee-directed processes of choosing the technology and the process of implementation. By involving the process of technology selection, this paper will argue that the incentives to implement technology, and the mechanism by which major choices are made, influence how the technology is used and the effect of adopting the technology. Basically, to sum it up, impacts of technology rely on features of the technology itself that intermingle with the organizational context and employees’ process of technology selection and implementation. II. Changing Technology and its Influence on Organizational Context and Employee Work Orientation A. Technology, Social Relationships, and Quality of Work Experience To make the argument of this paper more understandable, let us put side by side two scenarios. This example is adapted from the work of Tony Watson (2003): a car assembly line technology on the one hand, and a skills-oriented technology, such as digital tools, on the other. Digital artists would directly interact with their teammates because of the nature of the job they perform; hence, they will be quite free to interrelate with their coworkers. The social experiences of employees of a car assembly line would be somewhat different. The absence of required skill by the job will imply that there is no skill tradition and consequent interrelationship and the fact that employees are directed by the technology, instead of the other way round, will imply that they do not have that much freedom to interrelate with others ...Show more
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Running Head: Sociology of Work The Influence of Technological Change on Organizational Context and Employee Performance and Satisfaction Name Name of Professor Table of Contents Section Title Page Number I. Statement of Intent and Introduction 3 II…
The Influence of Technological Change on Organizational Context and Employee Performance and Satisfaction
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