The examiner here wants to see the level of your understanding of the legal issues surrounding confidentiality when dealing with users of services information. The legal framework embroidered in the Health and Social Care Act of 2008 provides the much-needed support and direction in keeping and dealing with confidential information of beneficiaries of social care. The legal codes of practice help us store this confidential data in the correct manner and under protection. The Health and Social Care Act of 2008 states that we print out codes that outline the practice to go along with when collecting, storing, retrieving, and divulging personal confidential data. A good example is in our offices where we have safes that are lockable using keys and combinations. On a daily basis, we ensure that no one else gets access to the keys or finds our combinations. We do this intentionally to keep the contents of these safes confidential. The worst mistake that one can do is writing the combination number where others can find it.
The legal framework also requires us to make sure that other people, our workmates, understand the reason for securely handling any personal information through job shadowing, induction, and proper training. Everyone in the workplace has a responsibility of ensuring confidentiality is maintained.