The ISO 9000 Standards - Essay Example

The 2000 version was a game-changer as it introduced process management in companies. The 2000 version included the involvement of upper executives in quality delivery and improvement of the effectiveness through performance metrics. The 2008 version introduced clarifications to the requirements of the existing 2000 version. The new changes and clarifications are aimed at improving consistency with earlier versions. The next version, the 2015 version is under preparation.

 Auditing

The standard undergoes auditing to improve, correct, and prevent problems from arising. The auditing can be external (by an external independent body) or internal (by internal staff trained for the purpose). Auditing involves continuous review and assessment to ensure that the system is working. The 1994 auditing focuses on compliance while the 2000 version includes risks, status and importance

Advantages and Criticisms

Implementing ISO 9000 increases organization effectiveness, profits promote trade with other countries and makes marketing better. It also helps retain customers and improve satisfaction. In addition to improving employee motivation ISO 9000, reduces waste and increases company productivity. 

However, ISO 9000 faces various criticisms. Some criticize it for a large amount of money, paperwork and time needed for registration. Some view the standard as a failure especially if a company seeks certification before quality. Others accuse ISO standards of not gauging whether a company is following the right procedure for quality.