Simply defined, videoconferencing is "an interactive tool that uses video, computing and communication technologies to allow people in different locations to meet face to face and perform most of the same meeting activities they would perform if all the participants were in the same room (Videoconferencing 1)". This technology is fast invading business institutions in different industries due to the perceived wide range of benefits that it offers. However, as with other advancements we also realize that there exists certain limitation in the employment of this communication tool. This paper will focus on providing the benefits derived from the use of videoconferencing in business communications. Afterwards, it will tackle the limitations of this widely-used technology.
One of the leaders and innovators of the design and manufacture of videoconferencing equipment is Polycom, Inc. The concept of making videoconferencing devices sprouted by the early 1980's with the development of a "sleek three legged gizmo" which was placed in the center of the conference table to provide a connection between two locations with the aid of telephone line. This product hit the market and became popularly known as SoundStation. Through the years, a lot of developments are incorporated to come up with more high-speed products. ...Show more