Online Broadcasting and Museums

Case Study
Pages 4 (1004 words)
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Usability is outlined by Gaskell and Hollinworth (2007, slide 25) as dealing with "how easy an interface is to understand and use" and the ease "to map user intentions to system actions in order to achieve some goal". The (ISO) International Organization for Standardization defines usability as the "extent to which a product can be used by specified users to achieve specified goals effectively, efficiently and with satisfaction in a specified context of use" (ISO 9241-11, 1991, part 11).


This essay will compare Usability and Accessibility issues related to the use of multimedia in the areas of museums, the ArtStart Kiosk at The National Gallery and British Museum's COMPASS Database, and BBC Online Broadcasting. Multimedia guides, software applications, organization of links and information, graphics format and style, navigation systems, screen resolutions, interface, browsing facilities, interactivities, communication access and user applications are the points by which this paper will discuss.
British Museum's COMPASS (Collections Multimedia Public Access System) and National Gallery's ArtStart Kiosk; are both database-driven multimedia guides to a selection the Museums' paintings or objects. Both systems provide users with electronic catalogues of pictures on the application using multimedia touch screen. The technology museums' system are user-friendly, such that visitors can use the technology even if they do not have previous experience of the collections by providing indexes as common terms and organized information. ...
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