It stipulates standards and mandates compliance with them from such individual or corporate bodies as have signified to the ISO their interest to deliver high-quality goods and services. The ISO standards apply to a very extensive range of services and production, including "manufacturing, processing, printing, legal and financial services, publishing, health care, utilities, education, instrumentation, farming, consultation, horticulture" (Ibid)
Compliance with ISO 9000 streamlines the structure of an organization or company towards guaranteed vitality and sustainability. "Your organization can output faster, reduce costs, and be more competitive in the marketplace. Compliance makes you a more attractive trading partner, in that it demonstrates your ability to meet standards and deliver on time." (Quality-Rite Software). ISO 9000 helps beneficiaries to develop a quality system specified by one of the following standards: ISO 9001, ISO 9002, and ISO 9003. ISO 9002 and ISO 9003 have become obsolete. ISO 9000 is the one in vogue.
Because ISO 9000 is supported by more than 100 countries, it remains the logical choice for organizations that operate internationally, or that satisfies customers' demand not only for goods and services of current sophistication or internationally recognized standards, but for ones that answer their expectations. "When you purchase a product or service from an organization that is registered to the appropriate ISO 9000 standard, you have important assurances that the quality of what you receive will be as you expect." (We Are Simply Quality)
(C) THE IMPLEMENTATION OF ISO 9000
The ISO 9000 embraces three quality standards: ISO 9000:2000, ISO 9001: 2000, and ISO 9004:2000. The ISO 9001:2000 standard specifies the ISO 9000 requirements, while the ISO 9000: 2000 and ISO 9004: 2000 standards specify its guidelines. Requirements are the stipulations of the ISO 9000 that present what the prospective adopter must do to become ISO 9000-compliant. Guidelines, however, present rules or recommendations whose observation by the prospective adopter will facilitate the transition from current standards of quality to ISO 9000 standards.
It should be noted, however, that all three are process standards, not product standards. They set the standards for the methods and procedures whose strict observation will lead to the production of high-quality goods and services.
Now, the implementation of ISO 9000 begins and ends with the development of a quality management system that meets the ISO 9000 requirements. To achieve such a development, one needs reference to the guidelines of ISO 9000: 2000 and ISO 9004:2000. If the prospective adopter already has a quality management system which he or she considers satisfactory, then they will need reference to a set of instructions and recommendations called "Gap Analysis" in order to spotlight the deficiencies of their satisfactory quality management system, where and how it falls short of the ISO 9001:2000 standards, and what is required to meet these standards. "A Gap Analysis is a review of the company's systems against the applicable