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Supportive Information Systems - Book Report/Review Example
Malmsjo (2006) has researched the most appropriate methodology for designing of supportive information systems. In general use, there are two kinds of information systems, supportive and operative. The paper examines the difference in the two systems and their elements…
The author further clarifies that information is a definition of specification of information and should have qualities such as pertinence, evidence, consistency and exhortations. Malmsjo further defines information system as "a system where the units and components are information entities or processes that are involved in information processes" (Malmsjo, p. 883).
Coming to the main area of the paper, the author brings up the operative and supportive information systems. Operative information can best be illustrated by using the case of a travel agency. The system cannot function unless it is fed with information and data about the customer and the mode of transport. Examples of operative data and information include passenger names, departure routes and times, places and destination, transport mode and so on. It would be seen that operative information is specific to a transaction and cannot be found elsewhere (Malmsjo, p. 884).
Supportive information systems can help the user in the effort to obtain more information and may be used to make a further decision. The purpose of the users information need would be to solve a certain problem or to obtain knowledge about a specific area. ...