s as the owner of the company remembers is that two of twenty nine computers were temporarily out of order for about a week because of the hard disk failure and some bugs in the systems, seven computers were infected with a Trojan and as there was a risk of infection for the rest of computers in the LAN (Local Area Network), they were un-plugged and this made a lot of problems for the operators to have the access to other systems for file sharing and Internet access for about a week and reduced their performance and functionality.
The resulted problem was the failure in project delivery to customers in the appointee time. Each project was delivered to the customers with seven to twenty days delay. This caused the studios to cancel some of the newly received projects in order to accomplish the old orders in shortest possible time and this caused the company loose seven orders totally worth of $47500 in June 2006.
In next section, we will have an overview to some of IT Project Management Principles. We will then use these principles to resolve the issue with.
IT Project Management
"Project Management is the discipline of organizing and managing resources (i.e. people) in such a way that the project is completed within defined scope, quality, time and cost constraints. A project is a temporary and one-time effort undertaken to create a unique product or service, which brings about beneficial change or added value. This property of being a temporary and one-time undertaking contrasts with processes, or operations, which are permanent or semi-permanent ongoing functional work to create the same product or service over and over again. The management of these two systems is often very different and requires varying technical skills and philosophy, hence requiring the...
"There are two different lifecycles that work in conjunction with one another throughout the course of every project. The project lifecycle describes the tasks that must be completed to produce a product or service. Different project lifecycles exist for specific products and services. (For example, the lifecycle followed to build a house is very different from the lifecycle followed to develop a software package.) The project management lifecycle defines how to manage a project. It will always be the same, regardless of the project lifecycle being employed. One of a Project Manager’s challenges is to understand how to align the specific project lifecycle with the project management lifecycle. Project tasks and project management tasks are concurrent and ongoing, and can be associated by project management deliverables.