Health and Wellness Hospital Network Simulation

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The case is a three-phase project to integrate information systems at the Health and Wellness (HEWE) Network for improved productivity and profitability. Phase 1 integrates the clinical and financial systems. Phase 2 develops a disaster planning system. Phase 3 implements a revamped Scheduling System.


Use new technology to transfer information faster and more efficiently. Use the new system for better decision-making by providing accurate and timely information. Use the new system effectively to enhance HEWE's image. Comply with market and regulatory requirements as prescribed by Center for Medical Systems (CMS) and Health Insurance Portability and Accountability Act (HIPAA) regulations regarding data safety regulations, client confidentiality, and data security. Train employees to use the system independently and efficiently. Ensure that trained employees are capable of becoming superusers and thus, mentors for new users. The project budget is $1 million.
My decisions are as follows. Integrating the Order Entry System, the Pharmacy System, and the Medical Records/Abstracting System meets the budget and, in fact, will be profitable (revenues will be higher than the costs). These systems, closely linked to the Finance Department, are a source of errors that affect the billing, so linking them will eliminate three error sources.
My data repository strategy is to aggregate the information into a central database, which costs high initially but will be cost effective later. ...
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