Employability Skills - Essay Example

Only on StudentShare

Extract of sample
Employability Skills

The responsibilities of a hotel concierge, as highlighted by Baker (2012), can be summarized into three main categories: meeting and educating the guests; handling bookings and important reservations; and facilitating the troubleshooting of problems and issues. Firstly, since a hotel concierge serves as an important and effective brand ambassador of the hotel business, he is expected to be able to communicate clearly, concisely, and courteously to the guests. In this regard, he must possess excellent communication and interpersonal skills by being friendly, dependable, and helpful toward the guests. In addition to this, a hotel concierge must also educate the guests on the available facilities and services rendered. He also shares pertinent information to the guests such as travel routes, available tours, outing schedules, and transportation availabilities. He may also offer some recommendations about the city’s points of interest, best restaurants, shopping hubs, and nightclubs (Mead, 2012). Secondly, a hotel concierge handles the reservation to important events. He helps not only in the obtaining of tickets, but also in the setting and booking of appointments. ...Show more

Summary

Employability Skills: Understanding and Developing My Core Competencies Needed to Enter the Hotel Industry Hassan Munir Khan Student Number – E10186 BTEC Higher National Diploma in Hospitality Management The City College, University House, 55 East Road, London N1 6AH LO1 Determining my Own Responsibilities and Performance LO1.1 Responsibilities of a Hotel Concierge A hotel concierge to is often referred as the ‘face of the hotel’ since he provides personal service and gives special attention to hotel guests…
Author : kaylahsteuber
Save Your Time for More Important Things
Let us write or edit the essay on your topic
"Employability Skills"
with a personal 20% discount.
Grab the best paper

Related Essays

Studying Hospitality and Events in Higher eduaction
The paper will explore different perspectives to different industry queries. The elements of human resource management and emotional intelligence with application to the hospitality and event operations personnel in organizations will be explored. The significance of conferences in the hospitality and event operations industry will also be explored.
9 pages (2250 words) Essay
Work Placement in Hailong Hotel (Learning Log)
Work Placement in Hailong Hotel (Learning Log). Learning log can be identified as a unique documentation of how a student traces their responses to learning difficulties as set by the teachers. In workplace environment, it has been observed that the companies have started to prefer candidates who are competent enough and thus can take challenges easily.
18 pages (4500 words) Essay
Skills Required to Work as a Deputy Events Manager
This ensures that the individual will be favored by the job selection criteria; in that, they will be found to posses the right qualifications, while at the same time having the desired skills (Bill, 2011 p20). The relevant qualifications for any job have to match the duties and the roles that the prospective employee will be undertaking, once they have been hired.
8 pages (2000 words) Essay
Tourism
International tourism is influenced positively by the increased use of electronic and other technologies, and adversely impacted by the rise in fuel prices and airline fees. Coles and Hall (2008) assert that challenges faced by international tourism include the development of a destination’s built resources, the conservation of the social, cultural, natural, and wildlife resources, and supporting the socio-economic progress of the local community.
6 pages (1500 words) Assignment
Hospitality Group Developing your Managerial Skills
6 Relate to management skills 6 Employability Skill 2: Team Development 7 Literature Review 7 How have you developed this skill 7 Use Feedback to Give Details of Good or Bad Practice 8 What group of skills do these relate to? 8 Relate to Management Skill 8 Employability Skill 3: Planning and Organising 9 Literature Review 9 What and how have you developed this skill 9 Use Feedback to Give Details of Good or Bad Practice 10 What group of skills do these relate to?
8 pages (2000 words) Essay
Identify and discuss the key skills required, for a graduate career, in the tourism industry
.................................................... Module ..................................................................................................................................... Course........................................................
6 pages (1500 words) Essay
Gastronomy and Tourism
Gastronomy tourism is gaining a lot of popularity in the world today. People have been travelling to different countries to get to know their culture and food more. The trend has been changing and more people are interested in culture and food of various people in different parts of the world.
13 pages (3250 words) Essay
Summary
Tourism degree provision in the UK has increased tremendously because it attracts more applicants and cheap resources, there are notable comparisons. The same case was witnessed in Australia, when a few degree-awarding colleges were converted into universities and, simultaneously, tourism grew; this was because there was concern in increasing both the quality and quantity of tourism education, it was made to be a government policy (Pender & Sharpley, 2004).
4 pages (1000 words) Essay
Summary
Consequently, tourism has become a critical issue for the government, business and academics. Initially, the academics focused on the economic impact of tourism development. However, this changed in the 1970 as the dominance was now based on social, cultural, political, and environmental implications (Inui, Wheeler & Lankord 2006).
3 pages (750 words) Essay
Long term career goals include focusing on employability skills for your sector. Discuss if the academic skills of report writing and essays can increase your employability?
As such, most students end up dismissing such activities as useless while others take them for granted. However, this is not always the case. A student’s career can improve through academic skills of report and essay writing through many ways. With
5 pages (1250 words) Essay
Find out how much would it cost
to get a custom paper written by a pro under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
YOUR PRIZE:
Apply my DISCOUNT