• Home
  • Subjects
  • Tourism
  • Corporate social responsibility and customer satisfaction in the hospitality industry

Corporate social responsibility and customer satisfaction in the hospitality industry - Dissertation Example

Extract of sample
Corporate social responsibility and customer satisfaction in the hospitality industry

Business operations matching with the sustainability standards has turn out to be a significant issue for organizations and their stakeholders on a global level and is today the part of conventional business framework. Well-known as CSR, the concept requires a principled and dependable position in business operations to take account of the community’s well-being. Idea for a novel trade framework combining the ethics and business, lucidity, the surrounding, stakeholders and society are now widespread, needing dialog between society, government regulators and businesses. ...Show more

Summary

An investigation of corporate social responsibility in the hospitality industry Contents Background to the Study and Overall Research Aim 3 Research Aim 4 Research Objectives 4 Initial Review of Relevant Literature 4 Research Methods: Justification and Description 6 Information to be collected 8 Method of information collection 8 Analysis Techniques 9 Timeline of Dissertation 9 References 12 Background to the Study and Overall Research Aim The travel and tourism sector relies to a great extent on the cultural and environmental reserves, making responsible trade approaches necessary to attain a sustainable hospitality industry…
Author : denesikanissa
Save Your Time for More Important Things
Let us write or edit the dissertation on your topic
"Corporate social responsibility and customer satisfaction in the hospitality industry"
with a personal 20% discount.
Grab the best paper

Related Essays

Position of Thomas Cook in the global tourism/hospitality market
97billion each year in England’s economy alone (Visit England, 2012). But it is worth noting that the level of profitability that a tourism company would experience does not come by accident or as a fluke (Colucci, 1998). It takes so much work that is guided by the use and inclusion of strategic marketing principles to attain such heights of profitability.
10 pages (2500 words) Essay
Determinants of Customer Satisfaction in the Hotel Industry: the Relationship between Customer Satisfaction and Different Catego
INTRODUCTION In the recent years research relating to customer satisfaction in the service industries has increased dramatically (Peterson and Wilson, 1992). This has been accredited due to an increase in the growth of service industries (Danaher and Haddrell, 1995).
7 pages (1750 words) Dissertation
Corporate Hospitality
In today’s technologically advancing world, and competitive business markets, various organizations must come up with new strategies aimed at retaining customers and even attracting more. Additionally, many business segments focus on modalities of expanding their portfolios in order to increase their share.
8 pages (2000 words) Essay
Strategic human resource management in tourism and hospitality
Strategic human resource management, also known as Strategic HRM or simply SHRM, is an approach to the management of human resources; the approach provides every organization with a strategic framework to that guides strategic organizational goals and objectives.
17 pages (4250 words) Essay
Impacts Of Information Technology In Hospitality Industry.
The 21st century has witnessed a tremendous growth in the use of information technology in conducting business globally. Information technology has made it quite easy to reach clients, order for goods, and bid for contracts or even negotiate for mergers with multinationals around the world.
20 pages (5000 words) Essay
Describe the particular business and its operations, as well as industry challenges and opportunities it faces
The essay will focus on the hospitality industry. This essay will discuss about the operations of Marriott International. Moreover, the essay will help to determine the challenges and opportunities for global hospitality industry. Marriott International was founded by John Willard Marriott.
8 pages (2000 words) Essay
Trip Report to Saint John Market Place
It takes only about 3 hours drive from the U.S. border Maine to the city. The city is very rich in cultures and has exciting nature incursions due to the influence of the French and the British on the city. Cruise ship passengers that dock at the harbor are made to feel welcome as they enter the city.
4 pages (1000 words) Essay
A study of Relationship Among Visitor's Experience, Travelling Motivation, Destination Image, Service Quality, Satisfaction an
In other terms, time for family affairs and reunion is quite short just as it is for leisure activities for individuals and families. Hence, leisure needs are not only accumulating but increase greatly whenever time is available. With reference to pre-school or early childhood development and education, time spent and activities shared with preschool children have quite great influences on their early learning and development.
98 pages (24500 words) Dissertation
Health Tourism
An important reason for health tourism is the financial savings that can be ensured by obtaining specific medical treatments from particular destinations. Patients’ travel is facilitated by websites and travel agents providing well-developed programmes which include all the required services from travel and hospitality to hospital services.
3 pages (750 words) Essay
Find out how much would it cost
to get a custom paper written by a pro under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
YOUR PRIZE:
Apply my DISCOUNT