Tourism Case Study

Research Paper
Pages 8 (2008 words)
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The past two decades were marked with profound structural shifts in the international tourism industry. Increased competition and changing consumer demands impose new requirements on businesses in the tourism industry. In this competitive atmosphere, tourism service providers cannot but look for new, more effective methods of winning a better place in the market.


It is through SCM that organizations in the tourism industry finally move away from arms-length relationships toward improved collaboration and coordination of efforts with other providers (Zhang, Song & Huang 2009). This paper compares the impacts of supply chain management on three essential hospitality and tourism industries: hotels, restaurants, and theme parks.
“a set of approaches utilized to efficiently manage the operations of the tourism supply chain within a specific tourism destination, to meet tourist needs from the targeted source markets and accomplish the business objectives of different enterprises within the TSC” (p.345).
In other words, supply chain management in tourism is essentially about coordinating the efforts of numerous providers within one and the same package of services, targeting one specific consumer market segment. A supply chain presupposes having a number of product and service providers enter in and sustain contractual relationships with one another (Harewood 2008). Consequentially, how each organization performs largely depends upon the quality and efficiency of performance among other organizations in the same supply chain. ...
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