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Operational management in Hospitality and Tourism industry - Sydney Marriott Harbour - Assignment Example
Pages 12 (3012 words)
Sydney Harbour Marriott Institution Introduction The Australian Marriott Sydney Harbour is a subsidiary of the Marriott International Inc. Company of U.S.A that ventures in luxurious hotel businesses. In Sydney, the hotel’s location is at the North of the Circular Quay and at the West of the Bradfield highway, adapting to the best location as a tourist hotel because of its proximity to the ocean in the immediate harbor…
The payment rates to the rooms are depended to the views as the deluxe city view rooms cost AUS$650, Bridge view rooms at AUS$750, and in accordance to technology, the E-Bundle package costs $750. The hotel further provides business clientele with Retail Therapy-city view at a cost of $810 as it comprises of a two-car parking lot and proximity to enjoyable shopping excursions in the city. The hotel’s management adapts to criterion review process and establishes that all the programs are up to the desired performances (Bushel, 2001). However, the management fails to express precise charges on its services thus; they fail to achieve trust from the clients as well, for example, charging $45 for car parks instead of the delineated $35 (Marriott, 2013). Executive summary In relevance to the issue of tourism and service delivery, hotels have continuously diversified investments by inclusion of extra services rather than diversification of investments. ...
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