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Cultural diversity in human resource management within hospitality industries
Pages 11 (2761 words)
Current paper focuses on the examination of HRM strategies in the hospitality industry. Particular emphasis is given on cultural diversity, as a critical element of contemporary HRM. Diversity is an important issue within the hospitality industry; however, the aspects of diversity have not been adequately explored…
The literature published on the particular issue is explored. It seems that the forms of cultural diversity as part of the HRM in hospitality industry can be differentiated across firms in accordance with the local social and cultural principles; the ethics of each organization in regard to this issue have also an important role in choosing the HRM strategies of firms operating in the hospitality industry. The aspects of HRM in three major organizations in the hospitality industry, Hyatt, Hilton and Marriott are presented in order to show the common forms and effects of cultural diversity for HRM in organizations operating in this industry. It has been proved that the practical forms and implications of cultural diversity in the workplace can be differentiated from their theoretical context, at the level that market conditions tend to change continuously requiring different approaches when developing critical organizational decisions, such as decisions related to the level of cultural diversity accepted within each organization.
In order to understand how diversity can impact human resource management it would be necessary to refer to the role of HRM within modern organizations. Human Resource Management (HRM) can be characterized as a framework for managing employee issues across organizations. ...
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