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Cultural diversity in human resource management within hospitality industries
Pages 11 (2761 words)
Cultural diversity in human resource management within hospitality industries 1. Introduction The strategies of each organization in regard to the management of its human resources are not standardized. Usually, the needs of the organization are taken into consideration for developing those HRM strategies that are most appropriate; often, other factors, like the internal and the external organizational environment (market conditions, similar practices of rivals) are likely to influence the HRM strategy of each organization.
Particular emphasis is given on cultural diversity, as a critical element of contemporary HRM. Diversity is an important issue within the hospitality industry; however, the aspects of diversity as a criterion for the development of HRM strategies in the hospitality industry have not been adequately explored. The literature published on the particular issue is explored. It seems that the forms of cultural diversity as part of the HRM in hospitality industry can be differentiated across firms in accordance with the local social and cultural principles; the ethics of each organization in regard to this issue have also an important role in choosing the HRM strategies of firms operating in the hospitality industry. The aspects of HRM in three major organizations in the hospitality industry, Hyatt, Hilton and Marriott are presented in order to show the common forms and effects of cultural diversity for HRM in organizations operating in this industry. ...
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