StudentShare solutions
Triangle menu
  • Home
  • Subjects
  • Tourism
  • Information Technology Is a Competitive Tool in an Evolving Hospitality Industry

Information Technology Is a Competitive Tool in an Evolving Hospitality Industry - Literature review Example

Nobody downloaded yet

Extract of sample
Information Technology Is a Competitive Tool in an Evolving Hospitality Industry

To demonstrate this reality some of the instances of on-site applications of IT in hospitality firms comprise the implementations of physical devices for instance hotel information kiosks, department store touch screen displays, and self departure counters at hospitality firm. As well, on-site applications are less data based than on-site applications. In this scenario, some of the instances of off-site applications can be online transaction web sites and automated telephone systems (Schrier et al., 2010; Dabholkar & Bagozzi, 2002). According to (Hotelmule, 2010), in the past few years, the use of IT in the hospitality industry has increased extremely. Though, this travel has not for all time been without problems, but it has turned out to be obvious that information technology is currently a vital competitive tool in the hospitality industry (Hotelmule, 2010). According to (Branca et al., 2002), improving service quality and enhancing efficiency are the critical functions of information technology in the hospitality industry. ...
Moreover, a lot of researches such as (DiPietro & Wang, 2010; Cho & Olsen, 1998; Nyheim et al., 2004) discuss the role of information technology in strategy building and gaining competitive edge. According to their viewpoints, the information technology has turned into a vital strategic tool for hospitality firms for the reason that it helps them improve their organizational efficiency and strategic competitiveness. Thus, there is an increasing importance of the function that is performed by the information technology in improving a hospitality firms’ competitive edge, and as a result playing a significant role in the success of the hospitality firm. In point of fact, the use of information technology in the hospitality industry has been increasing at a rate quicker than at any other time in the past (DiPietro & Wang, 2010; Cho & Olsen, 1998; Nyheim et al., 2004). One reason of this increase could be the adoption of modern technologies by the younger generations as they became well aware of the usage of IT, thus they want to carry that into their accommodation, lodging and dining experiences. In addition, the decisions regarding the acceptance and implementation of new technology or IT supported systems have become a great deal more critical and as a result the majority of hospitality firms have started to transform their corporate or organization environment in order to upgrade roles and responsibilities for instance building a IT department, hiring technology experts, or a chief information/technology executive to watch over IT related decisions. In the hospitality industry, the implementation of information is vital for a wide variety of purposes. In this scenario, the basic purpose is to more efficiently use technology to ...Show more

Summary

Information technology is a competitive tool in an evolving hospitality industry: A Literature Review By Author Date In this information technology (IT) based era business organizations (especially hotels and hospitality industry) are always struggling to investigate and create every ways promising and beneficial to improve business performance and minimize expenditures…
Author : wbartoletti
Information Technology Is a Competitive Tool in an Evolving Hospitality Industry essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the literature review on your topic
"Information Technology Is a Competitive Tool in an Evolving Hospitality Industry"
with a personal 20% discount.
Grab the best paper

Check these samples - they also fit your topic

Polish Migrant Workers within the UK Hospitality Industry
(Ruhs, 2006). What is critical to understand however, is the fact that the most of these workers are younger in age and often come with the ambitions and the zeal to do something in their lives by taking benefit of the free movement of labor across the EU region.
8 pages (2000 words) Literature review
Sustainability as a source of competitive advantage in the hospitality industry
The very design and construction of the facility become an integral part of the sustainability plan of the business, as much as its procedures and programs (Sloan, Chen & Legrand, 2009). The sustainability of a hotel, therefore, must be seen as being composed of varying levels and types of compliance – i.e., elimination of toxic substances in the building and facilities construction, energy and water conservation, sustainability of human capital, compliance of materials suppliers, and maximum utilization of natural light and ventilation whilst minimizing greenhouse gas emissions (Bohdanowicz, et al., 2005).
8 pages (2000 words) Literature review
Business research project
New technology practices and concerns in the environment have enabled tourism to evolve according to the factors at hand. The United Nations World Tourism Organization (UNWTO) argues that tourism is increasingly being shaped by the comparison of prices using technology like mobile application and social networks that enables citizens to provide services together in the usual business model of tourist activities.
14 pages (3500 words) Literature review
An assessment of business value of information technology in organisations
This literature review shows that organization performances and information technology are divergent in how they conceptualize key constructs and their interrelationships by examining the association. Integration of various strands of research into a single framework makes it possible for the development of models of Information technology business based on the resources-based views.
6 pages (1500 words) Literature review
The impact of knowledge sharing on Hotel Industry effectiveness in UK
Despite a decrease in international arrivals during previous years, the trend reversed in 2011 and United Nations World Tourism Organisation (UNWTO) has forecasted a “continued growth in 2012” (Sloan, Legrand & Chen 2013). Similarly, major events such as Olympics and Queen’s Diamond Jubilee, have further boosted the industry in the UK.
10 pages (2500 words) Literature review
Sustainability as a source of competitive advantage in the hospitality industry
While sustainability is engineered into large hotels, simpler processes are associated with environmental friendliness in small hotels. The differences between them should be noted in order to better appreciate the scope of sustainability issues in large hotels. For small hotels, a significant solid-waste management (SWM) program becomes the principal concern.
6 pages (1500 words) Literature review
Information technology is a competitive tool in an evolving hospitality industry
In view of the fact that using the IT based tools and techniques, consumers can be capable of creating services and products for
4 pages (1000 words) Literature review
Business research project
New technology practices and concerns in the environment have enabled tourism to evolve according to the factors at hand. The United Nations World Tourism Organization (UNWTO) argues
14 pages (3500 words) Literature review
The impact of information technology on supply chain capabilities and firm performance for construction companies
Construction companies rely on their supply chains for selection of their requirements and delivery, as well as delivery of finished products to their clients. These identify significance
2 pages (500 words) Literature review
Produce an up-to-date literature review on the critical marketing issue: SOCIAL MEDIA IN TOURISM INDUSTRY
78). The impact of this is the never-ending ‘e-word of mouth’. The use of social media marketing strategies has received a lot of concern by stakeholders in order to
7 pages (1750 words) Literature review
Hire a pro to write
a paper under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
YOUR PRIZE:
Apply my DISCOUNT
Comments (0)
Click to create a comment