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The Westin Bayshore Hotel Vancouver - Essay Example
Pages 3 (753 words)
The Westin Bayshore Hotel Vancouver Course Institutional Affiliation Table of Contents Table of Contents 2 Introduction 3 Current restaurant 3 Other recommendations 5 Core values 5 Conclusion 6 References: 7 Introduction Starwood Hotels and Resorts Worldwide Inc…
Current restaurant In this assignment, we will emphasize on the Currents restaurant. Previously this restaurant served all three meals to customers. However, the restaurant has now resorted to serving only breakfast to its guests. However a major strategic change has been implemented by the management and all major meals will not be served to the customers. This restaurant will only cater to breakfast as there are few customers for lunch or dinner. Recommendations for the hotel Service quality is one of the major concerns in the hotel industry. This is especially true for the restaurants service food to its customers. The chefs do not provide freshly prepared food to its customers and hence this affects the quality and taste of the food. This affects the customer loyalty indirectly and hence the restaurant may not have repeat guests (Wilkins, Merrilees & Herington, 2007). Recommendations for the kitchen The kitchen must have more utensils and should also have frying pans wherein lot fat low calorie fry foods can be included as a breakfast option. Nowadays the food and beverage options have witnessed major changes and hence there are a lot of breakfast options. They can also have Panini machine for making sandwich and microwave ovens which will help in providing a variety of breakfast items. ...
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