strategic human resource management in tourism and hospitality

strategic human resource management in tourism and hospitality Essay example
Masters
Essay
Tourism
Pages 17 (4267 words)
Download 0
Strategic Human Resource Management Given that it is people who eventually implement business strategic plans, intellectual capital is one of the major sources of competitive advantage; top managers match corporate strategies with Human Resource Management strategies for optimum performance…

Introduction

The SHRM approach focuses on long-term HR issues and macro-concerns such as organizational culture, values, commitment, and structure, among other things. In this view, Strategic HRM guides organizational decisions concerning personnel recruitment, training, development, performance management, and appraisal; personnel relations strategies, policies, and practices are also a key concern to SHRM. Unlike the traditional HRM, SHRM is an integrated approach in that its HRM strategies are integrated both with the business strategy and with one another. Strategic HRM plays a very crucial role in the tourism and hospitality industry because it leads to efficiency in service delivery and a multiplicity of competitive advantages for industry players (Baum, 2006). Some of the major challenges facing organizations and managers in the highly competitive tourism and hospitality sector are to do with recruiting, developing and maintaining a committed and competent workforce. To keep the workforce well managed, well-motivated, and focused on providing high-quality products and services to the increasingly demanding and discerning customers is another major concern for organizations and managers in the Tourism and Hospitality industry. ...
Download paper
Not exactly what you need?

Related papers

Cultural diversity in human resource management within hospitality industries
Particular emphasis is given on cultural diversity, as a critical element of contemporary HRM. Diversity is an important issue within the hospitality industry; however, the aspects of diversity as a criterion for the development of HRM strategies in the hospitality industry have not been adequately explored. The literature published on the particular issue is explored. It seems that the forms of…
Strategic Human Resource Management
The coverage of HRM also extends to a comprehensive approach to the workplace environment and culture, towards enabling the staff of the organization – participate actively and productively, in the overall direction of the organisation and the pursuit towards its goals and objectives. HRM has been shifting from the traditional administrative, personnel and transactional roles, which are often…
Hospitality and Tourism Strategic Planning
The rooms of this hotel had the facility of running water, though cold, and the air condition luxury in its public rooms. It was in the year 1947 when a hotel named Roosevelt Hilton was launched at New York City. This hotel pioneered in providing its guest rooms with televisions. By the year 1948, the Hilton Hotel was identified as the first hotel company to come up with the new system of…
Management Issues in Relation to International Travel and Tourism
Sustainability Management in Tourism 08 5.1 Depletion of Natural Resources 09 5.2 Emission of Greenhouse Gases 09 5.3 Damaging Ecosystem 09 5.4 How to Develop Sustainability? 10 6. Human Resource Management in TUI 11 6.1 Training 12 6.2 Staffing 14 7. Conclusion 15 Bibliography 17 1. Executive Summary Tourism is probably one of the fastest growing industries with an operational network over the…
analysing tourism and hospitality businesses
Internal Stakeholder Groups 16 4.2. External Stakeholder Groups 17 5.0. The Process and Importance of Marketing Audit in Thomas Cook Group Plc 18 5.1. Marketing Mix Strategy of TCG 18 6.0. Customer Profitability in Thomas Cook Group Plc 21 7.0. Thomas Cook Group Plc's Resources 22 7.1. Financial Performance 22 7.2. Human Resource Management 23 7.3. Sales and Marketing 24 8.0. Conclusion 24…
Using management information system for tourism and hospitality
Specifically, it will assess such impact on the hotel industry by evaluating its general applications for the Hilton Hotel Corporation which is one of the largest and most extensive hotel corporations in the world. For the tourism sector, MIS plays a wide variety of roles. In general it is a tool in increasing tourism demand, which then increases tourists and revenue for the industry. Tourism has…
Hospitality and Tourism Business
Moreover, the industry also performs a key role in dealing with the aspect of unemployment all over the world by employing millions of people worldwide. In the contemporary context, the industry has undergone various noteworthy changes and its significance has reached a considerable level altogether (Barrows & Powers, 2008). It is apparent that the tourism and the hospitality industry have emerged…