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Communications at work - Essay Example

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Outline Importance of communication Applications in the workplace Manager’s responsibility Internal and external communication Uses for broadband technology Traditional vs. email communication Synergy Problems associated with bad communication Corporate culture Clues that communication problems are occurring Expectation of employees Improving communication in the workplace Examples communication in work scenarios Educational initiatives to improve communication American Management Association seminar Smartphones One of the most important tools businesses utilize to attract customers and maintain their workforce happy is the power of communication…
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Communications at work
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The managers are responsible for the performance of the entire staff of workers. It is essential for a manager to have excellent verbal and written communication skills. Corporations that achieve good internal and external communication are more likely to succeed in the business environment of the 21st century. The arrival of the broadband age changed the speed information travels around the world. Information travels in real time through the internet. The use of broadband internet has helped corporations maintain communication with employees and other stakeholders.

The internet can be used to transmit real time video phone conversations. It can be used to replace traditional telephone lines with the use of VoIP technology. The employees of companies communicate with customer through the use of email communication. . It is important for co-workers to maintain friendly relationship and to communicate with each other during work hours. A lack of communication hurts the synergy of a business enterprise. Synergy is achieved when the whole is greater than the sum of its parts (Schermerhorn & Hunt & Osborn).

A work atmosphere where the employees maintain open communication constantly is a place where worker feel comfort and trust. When employees are unable to talk about their work related problems small issues can turn into catastrophic events. When the lines of communication become locked, the workers may make wrong assumption which leads to mistakes in the workplace. A lack of communication hurts the corporate culture of an enterprise. Companies that are dynamic and adaptive have good communications in place at their companies.

When there are communication problems in place the problem must be solved from top to the bottom. The executive management team has to implement measures to improve communications. There are different ways that communication can be improved in the workplace. A solution to a communication problem among the workers is to implement an intranet network that allows the employees to communicate with each other via the computer. If the company does not have the resources to design and implement an intranet the employees can open up a free yahoo mail account that allows the users to chat with each other.

The Yahoo chat messenger can serve as a way to allow the employees to contact each other. Five clues that communication problems are occurring in the workplace are: 1. Teams aren’t achieving goals 2. Employees won’t readily cooperate 3. There are morale problems 4. Messages are not return promptly 5.

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