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Finance & Accounting
Pages 7 (1757 words)
PART 1 1. The main similarities and differences between the approaches to people management at Cafe Co before and after the review. According to Deckop and Deckop (2006), hard human resource classifies employees as passive resources used, deployed and even disposed at will by employers.
Before review, human resource management was characterized by punishing employees who were not performing according to Cafe Co instead of training them. Employees were not highly valued but treated just like any other resource and paid minimum wages Furthermore, employee engagement and communication was not valued and human resource activities were aligned to company’s strategy only. All human resource roles were left to human resource department only. Cafe Co was only concerned with employee performance and not development. After the review, the company adopted much of the soft approach though it continued to align human resource activities to company’s strategy. Soft human resource classifies employees as special and treats them as human beings that need to be respected and trusted. Theory explains that employees’ skills need to be developed and nurtured. It also stresses better remuneration and taking good care of employees. Cafe Co accepted to adopt soft approach by appointing human resource representative to the company’s board. Kim adopted much of the soft approach after the review because she emphasized development of employees’ competency, advocating for increase in employee compensation and prioritized retention of employees. Employees are valued and referred to as colleagues and partners towards achievement of company’s vision and mission. ...
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